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How do you access the BT Smart Hub Manager? Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features Sorry not much help really. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. You'll find it on the back of the Hub if you haven't updated it. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. Important! 16-08-2022 If this happens get in touch with us. You can re-use your filter and Ethernet cables so please keep them. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. How can I set up or change the admin password on my BT Hub? Note: you'll need a Dynamic DNS service provider to use this feature. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. If it isn't blue, see connection troubleshooting below for help with connecting. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar If you've turned Separate Bands on, you'll be able to select the channel for each band. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? 16-08-2022 >, How do I turn wireless on and off on the BT Hub? Then click on Advanced Settings. He was once Deputy Editor of Mail Online and remains in therapy to this day. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. >. Set the security level for your Hub's wireless connection -. Youll be asked to enter the new password twice, to make sure its correct. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Check that youre using a device that is connected to your BT broadband network. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. You want to fiddle with the settings of your BT Smart Hub. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. Full Fibre customers wont use microfilters. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Go back to: Here are some answers to help you A master socket is the main socket for the phone line in your home. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. IP address Switch off the router and switch it back on again. >. >, What is the Wireless mode feature on my BT Smart Hub? The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. A steady blue light on the front of the Hub means everything's OK. Click Advanced Settings Click Wireless Enter the admin password. on Press the Power button on the Hub to turn it on. The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. You can then enter your password in the usual field to access BT Hub Manager. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. If you want to make any changes to the hub settings, you'll need the admin password. It only works when Separate Bands is off. WPA-Auto - if you're having problems connecting older devices. My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. Web admin interface of the BT Smart Hub 2 router. For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. >. Every device that uses the internet sends its packets of data through specific ports. (Make sure youre connected to your home network.). Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Instead the Home Hub 5 connects to the Openreach modem (or ONT). The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. Wait 5 minutes, then start reconnecting the cables. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. Wireless mode Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. 16-08-2022 Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. By default, your Smart Hub will have this switched off. This will open the Hub Manager, Enter the admin password. So my problem is nearly solved. Wait until the lights on the modem are solid green, then plug in the Smart Hub. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? If you've got Broadband (copper broadband) download the user guide below or follow these instructions. >, How do I see which of my BT Hub's wireless bands my device is connected to? If you're still having trouble try our community forum. Full Fibre customers wont use microfilters. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. Choose BT Access Control from the options. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. This will open the Hub Manager. If it's not listed you'll need to create a new port forwarding rule. You can configure your Hub to use Dynamic DNS. First, you need to connect to the router's web management page, so that you can change the settings that you want. If you do have a problem with the Wi-Fi, this may reveal what it is. Note: it is Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Unplug the battery pack from the power supply. To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. Depending on your socket type, you might need to use a filter. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. Unsurprisingly, we've called this gizmo Smart Scan. >, What is the Smart Wireless feature in my BT Hub? Announcements, Guides & Community Updates. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. Advanced settings How do I view the devices connected to my Smart Hub? How do I restrict the wireless devices that can connect to my Hub? From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Press the Power button on the back of the Hub to turn it on. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. This takes a few minutes. From the Hub Manager, click on Advanced Settings, then Wireless. How can I turn it on and off? My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. It's not an extension socket. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. A master socket is the main socket for the phone line in your home. If this happens get in touch with us. >, Where do I find the default admin password for my BT Hub? How can I set up or change the admin password on my BT Hub? It may be your browser causing the issue do check in its settings or in your Antivirus program. Well help you ease the pain and get you to a solution - fast! >, How do I turn wireless on and off on the BT Hub? Copyright 2022. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. It's also easy to see the Hub Manager across all devices. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). >. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. This table shows the main differences between them. >, How do I turn off BT Access Control for a device? Looking for tips on how to squeeze the best performance from it? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. To get the latest on your appointment, go to www.bt.com/ordertracking>. Enter your current password followed by your new one. This means when you search for your Hub in the list of wireless names on your device you'll only see one. >, How can I set up or change the admin password on my BT Hub? This last screen permits me to then continue and arrive at the hub home page. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. There are a few things to try here. However, if the Wi-Fi has dropped out, you might not see the settings. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? BT hubs are the centrepiece of BT home broadband. Disconnect the red Ethernet cable that connects the modem to the Smart Hub. Only change it if you're having connection problems with your device. Band Steering View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). Any thoughts on this would be welcome. You can turn it on or off. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. Your Hub is ready when the light turns steady blue. The master socket is the main socket for the phone line in your home. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. how do I find out what download speed I should be getting? BT Devices Can not access hub manager - 192.168.1.254 (or any. Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. When your device connects, it automatically chooses the best wireless band. How do I assign multiple Static IP addresses on the Smart Hub? Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. >, How do I set up port forwarding on my BT Hub? When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. The BT Mini Hub doesn't support application sharing or port forwarding. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. Here's how to set up a Hub 4 or Hub 5. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? Re: BT Smart Hub 2 manager and Windows 11. Here is our step-by-step guide to accessing BT Hub Manager. Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Also, what to do if you've forgotten it. Security type If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. How do I set up port forwarding on my BT Hub. How do I set up port forwarding on my BT Hub? Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. This means when you search for your Hub in the list of wireless names on your device you'll only see one. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. I am grateful for that thought, I have not used a microsoft browser for years! The default mode here is Mode 1. >, BT Home Hub 5 - Information and troubleshooting guide. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. If you have it, unplug all your old broadband kit, including your old power plug. >, Where do I find the default admin password for my BT Hub? If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. Your Hub will be called something like BT-XXYYXX. How do I change my Smart Hub's wireless settings? Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. You'll find it on the back of the Hub if you haven't updated it. It's not an extension socket, Press the Power button on the Hub to switch it on. By default, your Smart Hub will have this switched off. If you've still got problems, try our Broadband troubleshooter>. and many others. Channels Make sure that your computer is connected to the Smart Hub via Ethernet or . >, How do I set up port forwarding on my BT Hub? According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. They're on the back of your Hub. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! The video below shows you how to set up your BT Smart Hub. Youll find it on the back of your Hub. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? If this happens get in touch with us. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. Distinguished Sage, never noticed http vs https. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. The light on the front will change colours while your Hub sets itself up. You'll need your Hub's wireless network name and password. Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. >, How do I turn off BT Access Control for a device? This takes a few minutes. Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. If all else fails, give BTs Helpdesk a call on 0800 800 150. Click here for more about setting up Full Fibre yourself >. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. Next, select the first device that you want to control and choose the days and times for which you want to set limits. The Hub Manager is where you can change or view your Hubs settings. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? If you have it, unplug all your old broadband kit, including your old power plug. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. You'll then be able to change these settings: Separate Bands 15h14. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. For security reasons you might want to change the admin password for your smart hub manager every now and again. The password should now be changed to something of your choice. (Make sure you're connected to your home network.) You can re-use your filter and Ethernet cables, so please keep them. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). It's also easy to see the Hub Manager across all devices. Wireless Learn how your comment data is processed. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. Next, select the first device that you want to control and choose the days and times for which you want to set limits. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). When your device connects, it automatically chooses the . Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. Your hub is only accesible on your home LAN hence it is http and not https. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard.